RIGA Foundation Frame

SHIPPING AND RETURN POLICY SHIPPING INFORMATION We offer FREE Standard Shipping on All orders placed and shipped within the Continental US. Greenhouses can be shipped directly to you or picked up at our shop in Fargo. All Greenhouses are shipped via truck freight (LTL). All our greenhouses will require a forklift or skid steer for unloading. Riga and Janssen greenhouses will typically come in multiple LONG crates and our Janssen greenhouses will also usually have a tall crate on a single pallet. You will not be able to unload any of these items by hand so it is advised to have equipment on site at time of delivery. Some of our greenhouse accessories and other smaller products will ship either FedEx, UPS, or USPS. 46 North reserves the right to choose the carrier. You will typically receive a tracking number within 24 hours of any purchase. Please note that some greenhouse products may not be available for immediate shipping, so a tracking number may not be available until it ships. While most of our products are available for immediate shipping, some, like custom greenhouses, may take up to 16 weeks for delivery. Items will typically ship within 5 business days. However, some greenhouses may take longer. In cases where an item cannot ship within 5 business days, you will be contacted by us and a better estimated time of delivery will be communicated. RECEIVING SHIPMENT Be sure to inspect your shipment for any damage before you open it and take pictures of any damage. Please notify us within 3 business days of any damaged delivery. Your pictures will help us determine if the shipper was at fault and allow us to get your order replaced at no cost to you. If you refuse delivery of your order, please note that you may be charged a 25% restocking fee plus any return shipping charges. These charges will come out of your refund. If your delivery is damaged, please be sure to document the word “DAMAGED” when signing for the item on the shipper’s system. Contact us immediately if this happens so we can work to rectify the situation. RETURN POLICY 46 North is not responsible for ensuring compliance with any local building codes or statutes so please understand your local codes before purchasing any greenhouse products. If you need to return an item, please contact us immediately. We will work with you to find a solution, whether that be an exchange, replacement or refund. Refunds will be issued within 30 days. All returns are subject to a review for approval. Returns must be in the original package and are subject to a 25% restocking fee. You are responsible for the return shipping charges unless the product was damaged or defective upon delivery. Please note that some greenhouse products are NOT eligible for return. These items will be marked as such on their respective product page. CANCELING OR MODIFYING AND ORDER If you need to cancel or modify an existing order, please contact us immediately and we will do our best to cancel the order and issue a full refund within 30 days. If an item has already shipped, you will be responsible for any return shipping charges and subject to a 25% restocking fee upon return approval.